This Privacy Policy describes how iAssignmentHelp (“we”, “our”, or “us”) collects, uses, and protects information when you use our mobile application (“App”) for Android and iOS, available under the package name com.iassignmenthelp.
By downloading, installing, or using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App.
Our website privacy policy at https://iassignmenthelp.com/privacy also applies when you access our website through the App or use linked website features.
Table of Contents
1. Scope of This Policy
The App provides:
- Free study tools and educational resources
- Academic support information and expert resources
- Free quote requests
- Links and in-app browsing to iassignmenthelp.com for orders, accounts, and website tools
- Contact options including email, phone, and WhatsApp
The App does not currently display third-party advertisements, use push notifications, or request access to your camera, microphone, contacts, or location. The App requires internet access to function.
2. Information We Collect
2.1 Information You Provide
When you use features in the App, you may voluntarily provide:
- Quote requests: email address, phone number, subject, deadline, and number of pages
- Account and order information: when you sign in, register, or place orders via our website (opened in the App or your browser), including name, email, password, assignment details, and uploaded files — as described on our website
- Support communications: information you send us by email, phone, or WhatsApp
2.2 Information Stored Locally on Your Device
The App stores the following preferences on your device using local storage. This data stays on your device unless you clear app data or uninstall the App:
- Dark mode / light mode preference
- Onboarding completion status
- Selected region (e.g. US/Canada, UK, Australia) for contact details
- Academic integrity acknowledgment status
2.3 Automatically Collected Information
When you use website pages or submit forms through the App, our servers may automatically receive:
- IP address
- Device type and operating system
- Browser or WebView user agent
- Date and time of requests
- General usage data related to pages visited on our website
We do not use a dedicated mobile analytics SDK in the App at this time.
3. How We Use Information
We use information to:
- Provide and improve the App and our academic support services
- Process quote requests and respond to inquiries
- Facilitate orders, accounts, and customer support through our website
- Remember your in-app preferences
- Maintain security and prevent misuse
- Comply with legal obligations
We do not sell your personal information.
4. Data Stored on Your Device
App preferences are stored locally on your phone or tablet. You can remove this data by:
- Clearing the App’s storage/cache in your device settings, or
- Uninstalling the App
Clearing local data does not delete information already submitted to our servers (for example, quote requests or website account data). To request deletion of server-side data, contact us using the details below.
5. Website Content & WebView
Parts of the App open pages from iassignmenthelp.com inside an in-app browser (WebView) or your device’s external browser. When you use those pages, our website may use cookies, session tokens, and similar technologies as described in our Website Privacy Policy.
If you open WhatsApp, email, or phone links from the App, those services are operated by third parties and are governed by their own privacy policies.
6. Sharing of Information
We may share information only in these cases:
- Service providers: hosting, email delivery, cloud storage, payment processors, and support tools that help us operate our services
- Assigned experts: only the order details needed to complete academic support work — not payment card details
- Legal requirements: when required by law, regulation, or valid legal process
- Business protection: to protect the rights, safety, and security of users, our company, or others
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
7. Data Retention
- Local app preferences: retained on your device until you clear app data or uninstall
- Quote and account data: retained as long as needed to provide services, resolve disputes, and meet legal obligations
- Support messages: retained as needed for customer service and record-keeping
When data is no longer needed, we delete or anonymize it where reasonably possible.
8. Security
We use reasonable technical and organizational measures to protect personal information, including encrypted connections (HTTPS/SSL) for data transmitted between the App and our servers. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Lodge a complaint with your local data protection authority
To make a request, email support@iassignmenthelp.com. We aim to respond within 30 days.
10. Children’s Privacy
The App is intended for students aged 16 and above. We do not knowingly collect personal information from children under 16. If you believe a child under 16 has provided us information, please contact us and we will take steps to delete it.
11. International Transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for international data transfers, including contractual protections and security measures consistent with applicable data protection laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of the App after changes means you accept the updated policy. We encourage you to review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
- Support: support@iassignmenthelp.com
- Phone: +1 (647) 498-7658
- Website: https://iassignmenthelp.com