Use your student email and password provided during enrollment
Welcome to Arden University's iLearn platform. This is your digital classroom where you'll access all your course materials, submit assignments, and connect with tutors and fellow students.
Whether you're new to online learning or a returning student, this guide shows you everything you need to know. From logging in to troubleshooting common issues, we've got you covered.
iLearn works on any device - laptop, tablet, or smartphone. You can study when it suits you, wherever you are. Let's get started.
What You'll Learn
What is Arden University's iLearn platform
Step-by-step login instructions
Key features of the Student Hub
How to access course materials and assignments
Troubleshooting common login problems
Tips for getting the most from iLearn
Where to get help when you need it
Your First Week on iLearn: Quick Start Checklist
Just enrolled? Here's what to do in your first 7 days to get set up properly.
1
Log In and Bookmark the Page
Save the Student Hub URL in your browser bookmarks. Test your login works on all your devices - laptop, phone, tablet.
2
Complete Your Profile
Add a profile photo and fill in your details. This helps tutors and classmates recognize you in forums and group work.
3
Explore Your Course Pages
Click through each module. See where materials are stored. Find the assignment submission areas. Get familiar with the layout.
4
Set Up Notifications
Turn on email alerts for announcements and deadlines. Choose how often you want reminders - daily digest or instant notifications.
5
Download Week 1 Materials
Get your first week's lecture notes and readings. Create a folder system on your computer to stay organized from day one.
6
Introduce Yourself in Forums
Post a quick hello in the introduction forum. Share what you're studying and why. Start building connections early.
7
Note All Important Dates
Add assignment deadlines to your calendar. Mark exam dates. Set reminders for key milestones throughout the term.
Pro Tip:
Spend 30-60 minutes exploring iLearn before your courses officially start. Getting comfortable with the platform now saves stress later.
What is iLearn Arden?
iLearn is Arden University's online learning platform. Think of it as your virtual campus where everything happens in one place.
The platform runs through the Student Hub on Microsoft SharePoint. This means you get a secure, reliable system that works across all your devices.
What You Can Do on iLearn:
Access all your course materials and lecture notes
Submit assignments and check your grades
Chat with tutors and other students
Watch video lectures and tutorials
Download resources and reading materials
Check your timetable and upcoming deadlines
The best part? You can log in anytime, from anywhere. Study at 2am in your pajamas if that works for you. The platform is available 24/7.
How to Access iLearn Arden Login
Logging into iLearn is simple. Follow these steps and you'll be in your virtual classroom in minutes.
1Go to the Arden Student Hub
Open your web browser and visit arden.ac.uk/student-log. This takes you to the official login page.
You can also access it directly at ardenuni.sharepoint.com/sites/StudentHub.
2Click the Login Button
Look for the "LOG-IN" or "Student Log In" button on the page. It's usually in the center or top right.
This will redirect you to Microsoft's secure login page.
3Enter Your Student Email
Type in your Arden student email address. It looks like: yourname@student.arden.ac.uk
Important: Use your student email, not a personal one. The system won't recognize personal emails.
4Enter Your Password
Type the password you set when you enrolled. If you haven't set one yet, check your welcome email from Arden.
Make sure Caps Lock is off. Passwords are case-sensitive.
5Complete Two-Factor Authentication (If Required)
For security, Arden might ask for a verification code. You'll get this via text or email.
Enter the code when prompted. This extra step keeps your account safe from unauthorized access.
Pro Tip: Save your device as "trusted" so you don't need to verify every time.
6You're In! Explore Your Dashboard
Once logged in, you'll see your personalized dashboard. This is your home base on iLearn.
From here, you can access courses, check assignments, read announcements, and message your tutors.
Key Features of iLearn Student Hub
The Student Hub is packed with tools to help you succeed. Here's what you'll find.
Course Materials
All your lecture notes, slides, and reading materials live here. You can view them online or download for offline study.
Materials are organized by module and week, so it's easy to find what you need. New content appears automatically when tutors upload it.
Assignment Submission
Upload your assignments straight through the platform. The system accepts Word docs, PDFs, and most common file types.
You'll get a confirmation when your work is submitted. Check the "Submissions" section to see your upload history.
Tip: Submit early. You can resubmit before the deadline if you want to make changes.
Discussion Forums
Connect with other students in your course. Ask questions, share insights, or discuss tricky concepts.
Tutors monitor forums and jump in to help. It's a great way to learn from others and build your network.
Video Lectures
Watch recorded lectures at your own pace. Pause, rewind, or speed up - whatever helps you learn best.
Most videos include transcripts, so you can read along or search for specific topics.
Grades and Feedback
Check your grades as soon as they're released. Tutors also leave detailed feedback to help you improve.
You can track your progress across all modules in one place. See where you're doing well and where you might need extra help.
Calendar and Deadlines
Your academic calendar shows all important dates - assignment deadlines, exam dates, and term breaks.
Set reminders so you never miss a deadline. The system can send email alerts a week before submissions are due.
Using iLearn on Your Phone or Tablet
Most students access iLearn on mobile devices. Here's how to get the best mobile experience.
Option 1: Use Your Mobile Browser
Open Safari (iPhone) or Chrome (Android) and go to the Student Hub URL. The site adapts automatically to your screen size.
Save it as a bookmark or add to your home screen for quick access. Works fine for checking announcements and downloading files.
Option 2: Download the SharePoint App (Recommended)
Get the Microsoft SharePoint app from App Store or Google Play. It's free and gives you a better mobile experience.
Faster loading times than browser
Push notifications for new announcements
Easier file uploads from your phone
Offline access to downloaded files
What Works Well on Mobile:
• Reading course materials and PDFs
• Checking grades and feedback
• Posting in discussion forums
• Watching video lectures
• Checking deadlines and announcements
Better on Desktop:
• Writing and submitting long assignments
• Complex document formatting
• Uploading multiple files at once
• Taking online exams (check your course rules)
Many students use mobile for quick checks during the day, then switch to laptop or desktop for serious study sessions. Find what works for your learning style.
Troubleshooting Login Problems
Login issues happen. Here's how to fix the most common problems quickly.
Forgot Your Password?
Click "Forgot Password" on the login page. You'll get a reset link sent to your student email.
Check your spam folder if you don't see it within 5 minutes. The email comes from Microsoft with "Arden" in the subject line.
Follow the link and create a new password. Use something memorable but secure - mix letters, numbers, and symbols.
Account Locked After Failed Attempts
Too many wrong password tries? Your account locks automatically for security.
Wait 30 minutes and try again. Or contact Arden IT Support to unlock it immediately.
IT Support: itsupport@arden.ac.uk or call during business hours.
Browser Compatibility Problems
iLearn works best on Chrome, Edge, Firefox, or Safari (latest versions).
Quick fixes:
Clear your browser cache and cookies
Disable browser extensions that block scripts
Try a different browser
Update your browser to the latest version
Connection or Loading Issues
If pages won't load or you get error messages, check your internet connection first.
Try refreshing the page or logging out and back in. Sometimes a simple restart fixes everything.
Still stuck? Check Arden's IT status page to see if there's a known issue affecting everyone.
Keeping Your iLearn Account Secure
Your iLearn account contains personal information, grades, and assignments. Here's how to protect it.
Do This
✓Use a strong, unique password (12+ characters, mix of letters/numbers/symbols)
✓Change your password every 3-6 months
✓Log out when using public or shared computers
✓Enable two-factor authentication if offered
✓Check your login activity regularly for unknown devices
Don't Do This
✗Share your password with anyone (even friends)
✗Use the same password as other accounts
✗Save passwords on public computers
✗Click suspicious links in emails claiming to be from Arden
✗Access iLearn over unsecured public WiFi without a VPN
Warning: Phishing Attempts
Scammers send fake emails pretending to be from Arden. They ask you to "verify your account" or "update your password."
Red flags: Emails with spelling errors, urgent threats ("account will be suspended"), or links to non-Arden websites.
What to do: Delete suspicious emails. Go directly to the official Student Hub URL yourself. Contact IT Support if unsure.
Creating a Strong Password
Bad example: password123, arden2024, yourname01
Good example: Blue$House9Train! or Tree-45-Jump-Moon
If you suspect someone accessed your account, change your password immediately and contact IT Support at itsupport@arden.ac.uk.
Tips for Getting the Most from iLearn
iLearn has tons of features. Here's how to use them like a pro.
Check Announcements Daily
Tutors post important updates in the announcements section. Set aside 5 minutes each morning to check for new messages.
Participate in Forums
Don't just lurk. Ask questions and answer others. Active forum users report feeling more connected to their course.
Download the Mobile App
Access iLearn on your phone. Perfect for checking deadlines or reading materials during your commute.
Set Deadline Reminders
Use the calendar feature to set alerts. Get notified a week before assignments are due so you're never caught off guard.
Watch Videos at Your Own Pace
Slow down difficult sections or speed through parts you understand. Use subtitles if you learn better by reading.
Organize Your Downloads
Create folders on your computer for each module. Save course materials there so you can find them later.
5 Common iLearn Mistakes (And How to Avoid Them)
Learn from other students' mistakes. Avoid these common pitfalls.
1
Not Checking Announcements Regularly
The Mistake: Students miss important deadline changes, class cancellations, or assignment updates because they don't check announcements.
The Fix: Check the announcements section every morning. Turn on email notifications. Make it part of your daily routine like checking social media.
2
Submitting to the Wrong Assignment Portal
The Mistake: Uploading your essay to the wrong module's submission area. Realizing hours after the deadline passed.
The Fix: Double-check you're in the correct course and assignment before uploading. Read the assignment title carefully. Take a screenshot of your submission confirmation.
3
Waiting Until the Last Minute to Upload
The Mistake: Trying to submit your assignment 5 minutes before deadline. Technical issues happen, internet drops, files won't upload.
The Fix: Submit at least 2-3 hours early. If you need to make changes, you can resubmit before the deadline. Better safe than sorry.
4
Not Downloading Course Materials Early
The Mistake: Planning to access materials the night before your exam. Server maintenance happens. Internet goes down. Files won't load.
The Fix: Download all lecture notes, slides, and readings as soon as they're posted. Store them in organized folders on your computer. Study offline if needed.
5
Ignoring Tutor Feedback on Discussion Posts
The Mistake: Only using forums to get quick answers. Never reading tutor responses or engaging in deeper discussions.
The Fix: Return to forum threads where you posted. Read tutor feedback and follow-up questions. This engagement often improves your understanding more than the original lecture.
Bonus Tip: Learn from Your Peers
Watch what successful students do. The ones getting top grades check iLearn daily, submit early, engage actively, and stay organized. Copy their habits.
Struggling with Your Arden Assignments?
Our expert tutors help Arden students with essays, dissertations, and coursework. Get professional support 24/7.
You now know everything you need to access and use Arden University's iLearn platform. From logging in to troubleshooting problems, this guide has you covered.
Remember to check the platform daily for announcements and deadlines. Engage with your course materials, participate in forums, and don't hesitate to contact your tutors when you need help.
iLearn is your gateway to academic success at Arden. The more you use it, the more comfortable you'll become. Take it one step at a time and you'll be navigating like a pro in no time.
If you're feeling overwhelmed by coursework or need extra support with assignments, our team is here to help. We've helped thousands of Arden students achieve their academic goals.
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